Full Cost reviews

4.7 (3,044 reviews)
AI summary of reviews

Attendees particularly value the knowledgeable, personable trainers, who make leadership and management topics relevant through clear explanations, real-life examples and an encouraging style. Interactive exercises, group discussions and reflection create a relaxed, inclusive learning environment, while the balance of theory and practical activity keeps sessions engaging and well paced. They report gaining useful tools, greater confidence and insights they can apply to their roles and teams, alongside valuable perspectives from colleagues across the organisation.

Interactive learningKnowledgeable trainersWorkplace application

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Some of the content over laps with some other courses the EA runs but as a package it was very good. The EA has a compulsory training module on biases so this was familiar. It included tips and tricks that i can use immediately as well as other tactics that may need some practise to use effectively. So over all i will listen more and react less !

Amanda P · 10 Nov 2020
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Good training course. Would have obvioulsy been much better in person but needs must. Would really love to further my skills on a more advanced course but don't think there is one available yet.

Darren C · 10 Nov 2020
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Even though we did this module remotely I found it interesting and really useful. Mark was a really good presenter even in difficult circumstances

Sarah D · 10 Nov 2020
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I was a bit worried about learning via MS Teams, but actually I found it really useful.

Ian S · 10 Nov 2020
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Very informative and up to date course content

Tracy J · 10 Nov 2020
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Overall useful course, thank you

rebecca c · 10 Nov 2020
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Richard was brilliant very knowledgeable, engaging and enthusiastic.

Francesca R · 10 Nov 2020
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Really useful to take time out to take part in this course, well delivered and can easily see the application in my role

claire Z · 10 Nov 2020
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Richard was very engaging - i wasn't sure how a full day looking at a screen would go, but it was really interesting.

Cat R · 10 Nov 2020
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Enjoyable, interesting. A good refresher to step back and consider what we do everyday in some way.

Andy C · 10 Nov 2020
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