Engaging, knowledgeable trainers bring first aid to life through humour, relevant stories and clear explanations. Attendees value the well-ordered mix of discussion, theory and coached practical exercises, including realistic CPR practice, which makes the guidance easy to remember and builds confidence in responding to emergencies. They find the content useful, accessible and tailored to organisational needs, with questions answered thoroughly, although audibility is occasionally uneven.
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Informative professional and yet entertaining
Smooth, quiet (noisy when necessary), regular and then easy to remember. My confidence greatly increased. Brendan held the group's attention. Quick to read body language and work with all personalities. Haooybto retake with Brendan in three years! Excellent instructor.