The admin' and organisation involved before the course began was chaotic, disruptive, disappointing and unprofessional. You should be ashamed of yourselves. Though the trainer was, obviously, knowledgeable and experienced with Adobe Captivate their skills at facilitating the transfer of that knowledge were lacking. I found some parts of the training incredibly frustrating because there was so little opportunity to practice and deploy the skills I was trying to acquire and next to no chance to review them. Overall: really quite poor, and disappointing.Response : Hello Guy, We are sorry to hear about your experience with us on our Captivate Zero to Hero course. If you can please email us on email@example.com, so our team can have a look at the details of this issue. Please note: All bookings with Academy Class come with an option of an 18 month free course resit, so you are to choose another available course date this year without any extra charges and we will make sure, we deliver a fantastic course for you this time. Our sincere apologies for the unpleasant experience last time.