MHFA Mental Health Adult reviews

4.8 (135 reviews)
AI summary of reviews

Attendees particularly value the engaging, supportive trainers, who explain clearly, answer questions and involve everyone without pressure. They describe the course as insightful and well organised, with group exercises, discussion and a useful balance between information and applying skills in practice. The curated materials and additional links reinforce learning, while attendees report greater confidence in supporting people with mental health needs at work and in their personal lives.

Engaging trainersPractical exercisesUseful materials

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I really enjoyed the course overall and found it very informative and interesting. It has equipped me with the tools required in order to spot the signs and symptoms sooner to allow us to intervene earlier in the workplace from an employer perspective. Michael was a great trainer and kept everyone engaged. From a personal perspective, it has also helped me to be able to spot signs and symptoms sooner and also offer help and support where required.

Natalie I · 17 Jun 2019
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Very informative course, delivered well, teaching materials such as Videos and booklets contained good and relevant information for my area of practice which is Health and Social Care environment(HR) department. Disappointed that there was no lunch provided.

Gladys N · 12 Jun 2019
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A very in depth course content and very heavy going in places, very much let down by the poor communication from Green cross training who failed to notify every participant that lunch was NOT provided. as much of the course content revolves around looking after ones own well being the decision not to provide any lunch at all and restricting free access to one hot drink was incredibly short sighted on behalf of the green cross. whilst I realise cost is a factor by both not providing any lunch and choosing a venue where food and drinks were daylight robbery to purchase was very annoying to all particpants. course content and delivery 10/10 organisation and logistics 0/10 this was a shame as the course message and content was great . I would highly recommend the course to others but to avoid Green cross as a training provider at all costs

Paul H · 12 Jun 2019
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Response: Paul, Thankyou for your feedback, at GCT we are always striving to improve. We are pleased that you enjoyed the content and the trainer but are saddened to hear that you felt our communication and management of the course was poor. We communicate to all our delegates via joining instructions that state no food is provided and we select the venue, close to a cafe and a pub for refreshments. Many thanks

Excellent course. Would highly recommend it.

Angela B · 05 Jun 2019
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I really enjoyed this course, i found the content and supporting documentation really good. The course flowed well and made sense.

Samantha C · 30 May 2019
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Very good informative course, presented well. Tutor very good Thanks!

Lindsey H · 20 May 2019
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Great course overall and will be recommending it to colleagues. Keen to understand what any follow on/refresher courses will look like. Venue not great though!

Derek K · 17 May 2019
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The instructor really knew her stuff, very knowledgeable. Everyone enjoyed this Mental Health First Aid training, and I would recommend it to anyone.

Becky J · 17 May 2019
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An additional course/information relating to children specifically. Especially children/young people on autistic spectrum, children in care, children who have been subject to abuse.

Diane P · 10 May 2019
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The general thought was that the trainer seemed unorganised and inexperienced. See did say that this was her first course taken on her own and we understand that everyone has to start somewhere. Maybe a class of 15 was too much on her first solo course. The feeling was she was just reading from the manual and not really listening to what anyone was saying. We also had to do some exercises and wasn't explained why or to what relevance they were - in particular the active listening exercise. A few real life scenarios would have been good as people have come out feeling unequipped should they be faced with needing to provide help to someone.

Laura B · 01 May 2019
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