Showing 41–50 of 135 reviews
Both Ross and Simon were excellent. They were great at engaging the group, they were understanding and non-judgemental, and delivered the materials and content in a really tactful way. Have no negative feedback - it was brilliant!
Simon and Joni worked well together and their personalities complimented each other on teaching a very real everyday complex subject. It truly has been a wonderful course and has provided me deeper insight and understanding of some difficult conditions, which during the current situation with the pandemic of COVID-19 are becoming more and more visible.
Great course. Really very well run with the right amount of learning and interaction. Really enjoyed it and feel empowered to be able to support people, and do so in the right way. Thank you very much. I would really recommend this to anyone.
Very informative course, engaging (virtually is always much harder than classroom based), clear and enjoyable even though tough topics. Simon and Joni explained things clearly and in a thought provoking way.
This is difficult - the course was great hence my first 5/5 score but the online format was not good! I don't think this course should be run on line - like the physical first aid training this really needs to be in person.
The course is very comprehensive and would benefit from an extra 1/2 day at least. There is a lot of information to be covered which leaves little room for practice. It was great to have a trainer who worked in the industry as she had a lot of relevant examples to share with the group supporting the theory.
I felt the trainer had very little knowledge about the subject matter, he was able to recite the information from the slides or the videos but could not explain content further than this. I felt his attitudes towrds people exeriencing mental illness was dismissive and belittling and some of the information he was delivering was simply incorrect. For example, he showed a complete misunderstanding of the concept of mindfulness and suggested that all you need to do to practice this is to take a break from your desk every twenty minutes. He likened the reason people self harm as the same he had two pizzas for dinner last night. He also used an example that was on a childrens television show where children are taught that Kim Kardashian is not a good role model as what people with eating disorders need to make them better. This displayed a total lack of awareness and understanding into the distress caused by these conditions. I found the exercise where people were to talk into each others ears to mimic hearing voices as insulting and making a mockery of a serious condition. The concept was sound, however all the comments on the script for the "voice" were mocking and childish and along the lines of "I like parsnips" which completely takes away from the persecutery and distressing nature of voices heard by people experiencing psychosis. i appreciate that this was a first aid course and the strategies delivered in the form of ALGEE were good, however the attempt to delve into serious mental health conditions was very poor.
Some parts were delivered well but terminology wasn't really explained and there was not enough time spent on practical steps e.g. how to handle a conversation etc. After the incident I dint really feel particularly comfortable having to go individually say how we felt about things in front of everyone else, particularly when it was clear there was only one answer the trainer wanted to hear- that he had said nothing inappropriate.
Joanie is an excellent Trainer , very friendly , knowledgeable and always engaged with the class