Showing 11–20 of 20 reviews (4 star)
The general thought was that the trainer seemed unorganised and inexperienced. See did say that this was her first course taken on her own and we understand that everyone has to start somewhere. Maybe a class of 15 was too much on her first solo course. The feeling was she was just reading from the manual and not really listening to what anyone was saying. We also had to do some exercises and wasn't explained why or to what relevance they were - in particular the active listening exercise. A few real life scenarios would have been good as people have come out feeling unequipped should they be faced with needing to provide help to someone.
The course was good and the trainer was excellent. I was expecting a little more focus on the workplace. I also don't really understand why we do a physical evaluation at the end of the course and now are asked to do an electronic one? Thanks
The course gave a good high level overview of Mental Health and Mental ill Health. However, I was expecting much for information on the legal aspects of managing Mental ill Health. Joni-Rae was a competent trainer, however, it sometimes felt that she struggling to get the course to "flow" and the room layout did not help, either. I am also surprised that a lot of the material used is from the period 2010-2016. Given that Mental Health is now being openly discussed by many levels of society including workplaces, and information is constantly being updated, I was expect more recent material.
The materials felt a bit dated, the trainer often interjected with up to date stats and practices. The videos we watched were quite obviously rather old. It might be worth considering updating these. The trainer himself was very knowledgeable, and talked abut his own experiences which made the material feel relevant. My only criticism is that he emphasised the different in suicide stats between males and females many times, which is obviously an important point. But he explained it in terms of stereotypes and women just finding it easier to talk. As a woman who might be struggling to talk about my own mental health, that felt quite dismissive.
Response: Linda, Thank you for your feedback. All materials, Powerpoint and videos are set by SMHFA and the trainer has to follow these to ensure standardisation. Mental Health research is developing day by day and therefore might make the statistics in the printed literature seem outdated.
Both trainers were good - however as this is a developing area, at times they could not always answer every question asked.