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Understanding Behaviour: Developing Proactive & De-escalation Strategies (Non-Certified) Reviews

Debbie W, 13 Oct 2025

Great training , content was up to date and relevant, Liam was very knowledgeable and respected everyone

Response : Hi Debbie. Thank you for your feedback. We’re glad you found the training relevant and up to date, and that Liam’s knowledge and respectful approach contributed to a positive experience. We hope the training will continue to support you in your role.

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Thomas S, 13 Oct 2025

Great pace set by Liam , friendly, opened my way of thinking looking at different t options that may be contributing to it

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Terri C, 13 Oct 2025

Brilliant course and brilliant teaching from Liam. Highly recommend.

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Kristina I, 13 Oct 2025