Customised Training Course reviews

4.8 (876 reviews)
AI summary of reviews

Practical, engaging delivery is a consistent strength, with knowledgeable and approachable trainers making complex topics clear through demonstrations, real-life examples, videos and discussion. Attendees value the balanced mix of theory and hands-on practice, well-paced sessions, useful handouts and opportunities to ask questions. The training feels informative, interactive and relevant, helping participants refresh skills, gain confidence and apply safer, more effective approaches in their work.

Engaging trainersPractical learningClear explanations

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Showing 1–3 of 3 reviews (1 star)

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Absolutely shocking experience, loud , rude , obnoxious,late, rushed, I have never had training like this!!!

Doc M · 02 Feb 2026
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Late Rude Loud Shouted Condescending Disrespectful

Joe B · 02 Feb 2026
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The course content focused too much on sections that were not directly applicable to us. The trainer spent too much time and went into too much detail on terrorism, child safeguarding and self defence and not enough time on adult safeguarding, mental health etc. No time was spent on incident reporting which would have been more useful. The trainer stood at the front talking and very few slides were used or shown so it was difficult to maintain interest. A couple of videos were shown that were quite dated. Generally I do not feel the training was useful.

Sarah N · 16 Dec 2025
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