Customised Training Course reviews

4.8 (804 reviews)
AI summary of reviews

Experienced, knowledgeable trainers make complex subjects clear, practical and engaging, using real-life scenarios, demonstrations, videos and opportunities to practise. Attendees value the interactive delivery, supportive explanations, question-led discussion and well-structured sessions, often describing them as enjoyable and easy to follow. The learning refreshes and builds confidence in applying safe, person-centred techniques, communication and best practice at work, with useful guidance that transfers directly to day-to-day care.

Knowledgeable trainersPractical learningInteractive delivery

Generated from recent reviews; may not reflect every review

Showing 1–3 of 3 reviews (1 star)

Sort by

Absolutely shocking experience, loud , rude , obnoxious,late, rushed, I have never had training like this!!!

Doc M · 02 Feb 2026
Helpful review?YesNo
Report review

Late Rude Loud Shouted Condescending Disrespectful

Joe B · 02 Feb 2026
Helpful review?YesNo
Report review

The course content focused too much on sections that were not directly applicable to us. The trainer spent too much time and went into too much detail on terrorism, child safeguarding and self defence and not enough time on adult safeguarding, mental health etc. No time was spent on incident reporting which would have been more useful. The trainer stood at the front talking and very few slides were used or shown so it was difficult to maintain interest. A couple of videos were shown that were quite dated. Generally I do not feel the training was useful.

Sarah N · 16 Dec 2025
Helpful review?YesNo
Report review