Practical breakaway techniques and clear demonstrations are the course’s most valued features, with attendees saying they have time to practise safely, ask questions and revisit methods until they understand them. They praise knowledgeable, approachable trainers who use real-life scenarios, humour and discussion to keep sessions engaging, while the focus on de-escalation, prevention and safety builds confidence for handling challenging situations at work. Some find the theory and slides longer or more repetitive than necessary.
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Showing 71–80 of 738 reviews
Very well explained and knowledgeable from Peace
The Trainer explained very well consistently checking with students if they were following up.
The training has increased my confidence in managing challenging behaviour and in protecting both myself and the individuals I support while on duty. I really enjoyed the training, and the trainer was very good.
A potent learning experience that taught us important skills today.