Steven M, 30 Oct 2025
Great course at a great pace. Delivered expertly thanks
Laura L, 15 Oct 2025
I liked the variation of having the actors in and I feel the role play was very eye opening and useful!
Janet S, 14 Oct 2025
The interaction with actors were great
Marwa K, 14 Oct 2025
Lou was great as usual but really enjoyed the reactors in the role play scenarios
Inna M, 14 Oct 2025
All parts of the training sessions were incredibly helpful, especially the practice with actors. There were very practical tips on how to structure challenging conversations and find mutual goal and agreement despite different perspectives.
Abby O, 14 Oct 2025
A great day again, thank you as always Lou!
Russell H, 24 Sep 2025
Favourite part was the actor engagement where I feel there was the biggest take away on engagement, the emotional intelligence questionnaire also highlighted to me I need to develop my relationship management which I intend to do in my approach with my immediate team and wider asset area engagement.
Diana V, 24 Sep 2025
I enjoyed days 3and 4 and learn so much about conversations how to communicate and achieve the best results. I learn the language that we use is more important than just saying things just to be said. Louise was amazing, kept us engaged throughout the whole course.
Richard C, 24 Sep 2025
Thank you for a great run course