Complaint Handling for Health and Social Care Professionals reviews

4.9 (14 reviews)

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Very informative

Joshua R · 13 Sep 2024
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It was really informative and engaging. I found that it was really easy to follow and the videos at the end really helped me understand the points mentioned previous as I saw them in real life situations. The speaker was really engaging, friendly and easy to listen to.

Ellie D · 13 Sep 2024
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I found the course on course handling very beneficial and I got some good tips for dealing with different types of callers.

Colette K · 12 Sep 2024
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Training was very well done by, Susy. She was great.

Rossa W · 11 Sep 2024
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It was very well presented.

G F · 11 Sep 2024
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Very good. Well structured. Covered a lot of key points with some very good advice and guidance

Damien C · 11 Sep 2024
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Suzie was a great instructor. Really helpful.

Katherine K · 10 Sep 2024
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During La Touché call handling training Susie was very engaging and knowledgeable. Excellent presentation

Nick F · 10 Sep 2024
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Suzy is wonderful at training. This is the 2nd or 3rd time I have been in her training course. She explains it all so well and looks for queues to know if we are taking the information in. LaTouche training is so worthwhile in my opinion. Thank you so much. Ciara Cady

Ciara C · 10 Sep 2024
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Vinícius R · 13 Sep 2024