Level 2 Award in PDE Reviews

The course was easy enough to understand and follow.

I think Liam was very organised and had everything in check, got his points across well and was always there to assist us when needed .

Very good

Overall the course was good. Decently paced and helped me develop my time management skills. We learnt about different customer types and how they are in customer service environments and we also learnt about good team working skills what could have been better was the work and more explanations because sometimes it took a very long time to complete

NOTHING

enjoyed the course and would recommend it

Good course well presented

I really enjoyed the training session and the tutor was dearly kind and helpful.

Too much graffiti on the industrial site.

Overall the sessions were good and informative but the staff at the venue lacked decent customer service skills and the rooms were cold