About this course
Aim: To further develop your skills and knowledge to communicate effectively to all
levels of personnel internally and externally
What you will learn
By the end of the session you will be able to:
- Explain what we mean by effective communication
- Recognise and use the 3 key elements of communication successfully
- Use the communication cycle to communicate effectively
- Understand your preferred communication styles and their impact on situations and
- relationships
- Explain how EI is used in communication
Understand the 3 qualities of charismatic communicators
Recent reviews
Thank you
Abdullah K01 Jun 20
Very useful session on effective communication, it helped me better understand my preferred communication style, how it impacts others and how I can flex it to suit different situations.
Amelia S30 May 20
Really enjoyable session with Donna - thanks so much!
Denis M29 May 20