Interpersonal Skills Development

Description

Target audience:

  • Heads of organisations, chief officers, chairpersons, board members and directors.
  • Heads of departments.
  • Managers and executives.
  • Those who wish to develop their interpersonal skills.
  • Those who wish to develop themselves as more competent and effective managers.

What you will learn

Upon completion of this course, you will be able to:

  • Build supportive relationships even when delivering negative feedback.
  • Avoid defensiveness and disconfirmation in interpersonal communication.
  • Improve the ability to apply principles of supportive communication.
  • Improve relationships by using personal management interviews.
  • Enhance personal and positional and power.
  • Use influence appropriately to accomplish exceptional work.
  • Neutralise inappropriate influence attempts.
  • Diagnose work performance problems.
  • Enhance the work-related abilities of others.
  • Foster a motivating work environment.
  • Diagnose the focus and source of conflicts.
  • Utilise appropriate conflict management strategies.
  • Resolve interpersonal confrontations through collaboration.

Further information

London Business Training & Consulting (LBTC)
Provider:
London Business Training & Consulting (LBTC)
Duration:
4 Days
Price:
£2,095 (ex VAT)
Availability:
Scheduled dates
Course type:
Classroom
Locations:
London Hammersmith, Novotel Deira City Centre

Contact Information

London Business Training & Consulting (LBTC)

ONE LYRIC SQUARE
Hammersmith
London
W6 0NB

Credentials

Locations