To provide the participants with a practical framework for understanding their role as a coach and develop the skills necessary to be flexible and effective.
The managers will explore their own personal style using various tools and self assessment questionnaires. As a result they will realise the impacts of their preferences, exploring their behaviours and development areas will help them to develop effective coaching skills. Through practical and fun exercises the group will be given the opportunity to practice some of the styles and approaches, some of which may not be their immediate preferences.
Participants will learn how to monitor performance, evaluate, give feedback and ask meaningful questions that drive outstanding performance. Additionally, the group will be introduced to the G.R.O.W coaching model, a framework which will allow them to ask the right questions at the right times.
What you will learn
By the end of this course, participants will be able to:
- Understand their role as a coach within the role of a manager or leader
- Evaluate their individual style preference
- Establish learning needs with the coachee
- Understand and apply the G.R.O.W coaching model
- Use the coachee’s experience and knowledge to establish performance enhancing activities
- Position coaching alongside leading people development theories
- Develop strategies for improving their own style flexibility
- Apply effective listening skills essential to the coaching process
- Use questioning techniques to raise awareness of performance issues
- Use coaching and feedback in tandem for maximum effect