Description
2 days online course delivered to our Jump!ers in TP.
What you will learn
Significant Learning Outcomes
Upon successful completion of this training, the participant has demonstrated competencies in:
Structured Problem-Solving using the DMAIC methodology
Scenario and Critical Thinking for data-informed decision-making
Root Cause Analysis through tools such as Five Whys and Fishbone Diagram
Agile Thinking & Delivery including adaptability to constraints and rapid iteration
Strategic Design Tools including Mind Mapping, Stakeholder Mapping, and Double Diamond
Collaborative Decision-Making through frameworks like Six Thinking Hats and Lightning Decision Jam
Performance Optimization via KPI tracking, control plans, and continuous improvement systems
Effective Communication & Influence using techniques like SBI +A and visual analysis artifacts