Training for PAs

Description

Our comprehensive one-day programme is designed by a PA for PAs. This courses provides Personal Assistants with everything they need to succeed in a demanding and continually changing role. Core skills like minute-taking, managing your manager and organisation, as well as a range of other administrative duties are all covered.

What you will learn

Various modules are included within this programme including;

• The PA's role within the management team
• Techniques to progress and manage your own development
• Management tools and techniques to maximise productivity
• Effective management and personal development skills
• Identify objectives to increase productivity - your own and your manager's
• Deciding what is important and what is not
• Principals of Managing People
• The Elements of Management
• The Skills Needed
• The Need for Planning
• Why Plan?
• 7 Steps of Effective Planning
• Prioritisation - Setting SMART Objectives - Working with others
• Motivational factors
• Effective delegation - when and how?
• Influencing Skills
• Communication skills
• Providing crystal clear instruction
• Getting ideas accepted
• Being a Team Player
• Expectations and work ethics
• Assessing your team qualities
• Personal Action Plans
• Assertiveness skills
• Appropriate minute taking skills