Training for PAs


Our comprehensive one-day programme is designed by a PA for PAs. This courses provides Personal Assistants with everything they need to succeed in a demanding and continually changing role. Core skills like minute-taking, managing your manager and organisation, as well as a range of other administrative duties are all covered.

What you will learn

Various modules are included within this programme including;

  • The PA's role within the management team
  • Techniques to progress and manage your own development
  • Management tools and techniques to maximise productivity
  • Effective management and personal development skills
  • Identify objectives to increase productivity - your own and your manager's
  • Deciding what is important and what is not
  • Principals of Managing People
  • The Elements of Management
  • The Skills Needed
  • The Need for Planning
  • Why Plan?
  • 7 Steps of Effective Planning
  • Prioritisation - Setting SMART Objectives - Working with others
  • Motivational factors
  • Effective delegation - when and how?
  • Influencing Skills
  • Communication skills
  • Providing crystal clear instruction
  • Getting ideas accepted
  • Being a Team Player
  • Expectations and work ethics
  • Assessing your team qualities
  • Personal Action Plans
  • Assertiveness skills
  • Appropriate minute taking skills

Further information

Cosensa Learning and Development
Cosensa Learning and Development
1 Day
£345 (ex VAT)
Scheduled dates
Course type:
Aberdeen, Belfast, Birmingham, Edinburgh, Glasgow, Inverness, Leeds, Liverpool, London, Manchester, Newcastle Upon Tyne, Stirling

Contact Information

Cosensa Learning and Development

Adelaide House
1 Falcon Road
BT12 6SJ