We really enjoyed the session with Mel. She was insightful into human behavior and the depth of her knowledge was evident. The course was custom made for RRG and that is helping us deliver a bespoke experience to our teams. The game is a great way to discuss difficult situations and to help participants realize the difference between a vision and reality and how to set intent to achieve the vision. I cant thank Mel enough for her role in equipping us to deliver the Diamond Customer Journey
I enjoyed the session as all areas of safeguarding was covered and also it was good to hear stories from other work colleagues what they had witnessed in the past. All the cases that were talked about and the outcomes etc... or surprising outcomes . Good afternoon, very informative
It was really fantastic. It was interesting to be faced with some difficult scenarios and I was surprised how i found a couple of them difficult to answer. That's where the group discussions came in really useful. Listening to other peoples opinions as well learning the principles of the equality act.