AKD Solutions Reviews

I feel unclear on what the objectives were for this particular session. I can see a bigger picture however didnt feel I was developing any news skills or knowledge. I feel the group requires clarification on expectations going forward (which I may have missed on Thursdays session).

This workshop would be useful for inexperienced new Regional Officers and new inexperienced managers. Experienced RO and SRO should know what a good investigation looks like/is structured albeit that their day to day work relates to employment issues rather than investigating complaints.

Felt that the Unconscious bias element was only scratched on

The idea of the game is good but I personally feel it wouldn't work within our team. It would take too long- even if you has smaller teams. Most of the cards you sit and discuss, so it would need to be tailored to us, and even then you could play the game without the board. It would work best as part of a training day not as a quick game during opening hours.

Unfortunately our learning map and accompanying materials including a Trust policy for customer care were not ready in time for our training course

I do not think this training will be practical for my department. I also did not feel the game was competitive enough as all groups earned all points if they answered the questions