karen h, 08 Nov 2016
Thoroughly enjoyed the course material and how it was delivered, held my attention through out the course, very informative information given when asked any questions. has and will make me help me think about complaint in positive way. Thank you
Angela R, 08 Nov 2016
Very engaging training, kept the course content relevant and appropriate to meet the needs of the group.
Karen C, 08 Nov 2016
Interesting and enlightening well worth attending.
Chrissie S, 08 Nov 2016
Excellent input by the trainer.
Caroline B, 08 Nov 2016
Very informative and interesting too. Well presented - Mel excellent facilitator. Thank you.
Susan K, 08 Nov 2016
Thoroughly enjoyed the course. Gave plenty of opportunity for interaction and knowledge sharing. All managers should attend so as sharing of good practice and opinions can be rolled out to all staff at differing levels and services.
Hazel C, 28 Oct 2016
Mel was an excellent trainer who engaged with all participants and made the session interesting and interactive.