Rachel O, 10 Mar 2017
Excellent session - good group, trainer kept our attention with anecdotes and stories from her experience
Joanne G, 09 Mar 2017
Even though she wasn't well the trainer did extremely well
Sandra H, 06 Mar 2017
The course was rushed, because the trainer had to do a full days course into a half day. I would have liked to have seen more of the scenarios which were on his team game cards. We only managed to have two cards read out to us, due to time constraints. The trainer kept asking 'Does that make sense?', when it clearly did make sense to us. He said this far too many times.
Nazia K, 28 Feb 2017
Really enjoyed the course and learnt a lot. Thank you Akin and Judith.
Clive T, 27 Feb 2017
I have been involved in complaints at various levels for a number of years but this course provided more information and was very useful indeed.
Rosie W, 24 Feb 2017
brilliant content and delivered very well
Diane S, 24 Feb 2017
Thanks for an interesting day. It was very useful.
julie s, 24 Feb 2017
The trainer was excellent he explained things in laymans terms that we could all understand He took the time to go over things and was really helpful
Stacey O, 20 Feb 2017
I really enjoyed this course and felt engaged at all times with my tutor.