The conference room was good, but the overhead projector picture quality was not great at all, the temperature in the conference room was comparable, but the rest of the hotel was freezing, the rooms were very tired, lunch was OK, but the experience in the restaurant needs to be experienced, the menu is very bland, but a sitting of two courses takes around one hour 50 mins, the services is slow and there are very limited experienced staff, the morning breakfast is OK, but very little staff and to serve.
This was an excellent course which, while very intense and a lot of work, was very fulfilling and enjoyable. I feel that I have learned a great deal developed my way of thinking. The trainer was very supportive and prepared the group well for all activities.
Lots of correspondence to/fro on invoice provision was very frustrating. Got conflicting advice (yes invoice could be provided upfront then no it couldn’t) Sunny managed to help and did apologise for the mess but it has discouraged me slightly from further bookings.