Cheryl carried out our training for 14001 appreciation and our 45001 appreciation was done by Albert. Both trainers provided excellent sessions. They were very descriptive and both trainers were extremely knowledgeable of the standards - even being able to recite word for word. Very good courses and would definitely recommend.
It was a confusing process to get confirmation of the invoice and hotel booking confirmed in a for me logical manner. I would prefer to get a formal comfimation for both the course and the hotel booking (evidence fro the actual hotel that is was booked and already paid) Further it took a long time because we as a foreing company shoudl not pay VAT - however this was discussed for a while.
The conference room was good, but the overhead projector picture quality was not great at all, the temperature in the conference room was comparable, but the rest of the hotel was freezing, the rooms were very tired, lunch was OK, but the experience in the restaurant needs to be experienced, the menu is very bland, but a sitting of two courses takes around one hour 50 mins, the services is slow and there are very limited experienced staff, the morning breakfast is OK, but very little staff and to serve.