For myself - more listening skills may have been beneficial. Don't really work with numbers other than phone numbers and giving out reference/crime numbersResponse : Hi Laura Thank you for taking the time to give us your feedback. Please take advantage of your Participant Manual and Tips Guide to keep improving your listening skills! Many thanks Alice :)
As I work from home and all the information is on the screen I would be unable to apply some of the recommendations given and were possible always copy and paste details to ensure correct transfer . However the exercises were good in between and it showed that to triple check data entries for errors.Response : Hi Donna, thank you for your feedback. As you know, it's important to be alert to the possibility of error, even when we are carrying out tasks, such as copying and pasting, that require less mental engagement. I recommend approaching checking with the mentality of "there is a mistake here somewhere and I am going to find it!"