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I beleive this course could be taught a lot better. For those of us new to CCNA material after coming from NET+ and Sec+ classes I felt this class was more scripted and the instructor just went through the material. I found it hard most of the time to comprehend what was going on. If the VA wasn't footing the bill I would definitely be inquiring about a refund or a course retake which I may do any way. I feel in no way ready or close to testing for CCNA.