CSA Learning

CSA Learning (part of CSA Services Ltd) is an award-winning UK learning and development specialist and Ofsted “Good”–rated apprenticeship training provider focused on credit, collections, compliance, counter‑fraud, debt advice, and financial‑services regulation.

CSA Learning supports employers in building skilled, compliant teams through flexible, high-quality apprenticeships and targeted training programmes. Their offerings include the award‑winning Collections Learning Initiative (CLI), City & Guilds qualifications tailored to financial‑services compliance, and online modules such as Consumer Duty. Serving both CSA members and non-members, they deliver engaging blended learning - digital modules, workshops, and one‑to‑one support - backed by a specialist L&D team and real-world case studies demonstrating tangible career and business benefits.

Why use CSA Learning?

  • Ofsted‑Rated Apprenticeship Excellence

  • Collections Learning Initiative (CLI)

  • Consumer Duty Online Module

  • Industry‑Recognised Qualifications

  • Proven Impact & Specialist Support

Available courses

CSA Learning

Contact Information

2 Esh Plaza
Sir Bobby Robson Way
Newcastle upon Tyne
NE13 9BA

Locations