About this course
This session focuses on managing crisis and conflict communication effectively. Attendees will learn how to detect early warning signs, assess risks, and develop scenario plans to prepare for potential crises. The course covers established response frameworks and communication protocols to handle crises confidently. Additionally, it provides strategies for resolving conflicts, recovering trust, and rebuilding positive relationships after challenging situations.
What you will learn
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Identify early warning signs through scenario planning and risk indicators for effective crisis detection.
- Apply established crisis response frameworks and communication protocols to manage and mitigate crises.
- Implement conflict resolution strategies, support recovery efforts, and rebuild trust after challenging situations.
Recent reviews
Glad to have learnt how to take responsibilty and communicate honestly in every crissis management
The training was perfect and lively. We meet next year for another one maybe in stakeholder management or stakeholder mapping if you have them on program schedule.