Description
This five-day course focuses on developing essential leadership skills in influence, stakeholder engagement, trust-building, negotiation, and conflict management. Participants will learn the fundamentals of behavioural influence, effective communication models, and strategies for gaining commitment. The programme covers techniques for identifying and aligning stakeholders, fostering psychological safety, and building trust within teams. It also explores principles of principled negotiation, approaches for resolving conflicts, and creating win-win solutions under pressure. The course concludes with a review to reinforce key concepts and facilitate practical application.
What you will learn
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Understand the key foundations of behavioural influence within organisational settings.
- Apply models for persuasive communication and stakeholder engagement effectively.
- Use tools for framing ideas convincingly and securing stakeholder commitment.
- Identify stakeholders and map their power-interest levels using appropriate techniques.
- Develop strategies for engaging conflicting or cross-functional interests.
- Design communication plans that ensure consistent stakeholder alignment.
- Recognise the core components of psychological safety and their impact on team performance.
- Identify leadership behaviours that either strengthen or erode trust over time.
- Employ techniques to encourage open dialogue, dissent, and the sharing of ideas.
- Apply principles of principled negotiation and develop effective preparation strategies.
- Use conflict resolution techniques that maintain relationships and foster understanding.
- Create win-win outcomes, even under pressure, through effective negotiation and problem-solving methods.
0203 1266 755
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