About this course
Target audience:
- HR officers and managers who are newly appointed to the role and who lack previous generalist experience.
- HR assistants, administrators and PAs who support more senior HR staff.
- Staff who work in HR-related areas.
- Staff who work in specialist areas of HR practice, such as training, employee relations or job evaluation, who wish to progress into or have more knowledge of generalist roles.
- Line managers or supervisors who have responsibility for HR activities.
- Owners or managers of small businesses who have overall responsibility for the ‘people element’ within them.
What you will learn
Upon completion of this course, you will:
- Understand the changing nature and continuing importance of employee relations.
- Be able to define the differences in the purposes, content and operation of disciplinary, capability and grievance procedures.
- Understand the good practice steps that ensure the effective handling of conduct or capability cases.
- Appreciate the importance of responding appropriately to employee grievances concerning individual and collective matters.
- Understand the growing importance of and interest in employee engagement.
Recent reviews
Overall, I think this is a well made course, with vast content. Thankfully, the material was accessible and I think these materials felt perfect for me. The materials were available on tablet or PC, along with handouts and videos supplied as well. As for the external venue provider; when there are room changes, the venue should have more robust contingency plans. If it was not for the skill and preparation of the consultant, my training experience might have been diminished. Based on my experience on this course, I will explore whether the remaining training I have in my PDP can be conducted with this company. Good course, would recommend.
Nathaniel C17 May 23