A critical aspect of any manager or supervisor’s role is to manage performance. Without the necessary / appropriate skills, this can be a challenge for many managers.
Effective performance management is an on-going activity that can motivate personnel and encourage better performance.
Poor or non-management of performance can be very costly for any organisation.
This course is suitable for anyone involved in supervising, developing and motivating personnel. It is also suitable for anyone looking to increase their awareness of management techniques and who wants to drive continuous performance improvement.
This course can be tailored to meet your specific needs. The content outlined above is a typical content for a 1 or 2 day standard course.
Daily delivery fee for the standard course (as outlined above) at your venue, where up to 14 delegates can attend is €1650.
This fee assumes Dublin location - but the course can be delivered anywhere.
Additional cost may apply for delivery outside Dublin - please check with us for details.
Additional cost may apply for tailored course content - please contact us for details.
What you will learn
You will learn about:
What Effective Performance Management entails
The Managers role & responsibility
Best Practice approach
Planning & Preparing for performance discussions
Achieving productive outcomes
Developing your own Communication skills: listenting, supporting, leading and maintaining control
Collaborative SMART goals
Constructive Feedback & the path to optimum achievement
Identifying the causes of poor performance
Acknowledging high achievers & reward/recognition
Managing & dealing effectively with persistent / on-going poor performance
You will leave the course with more confidence in your ability to handle performance appraisals in a professional and productive manner.
A variety of training methods are used on this course, including group discussion, trainer presentations, skills practice, group exercises, role play and case studies. These will assist participants to learn and understand the principles, tools and techniques discussed during the course, and to help them start to put these into practice in the safety of the training environment