Performance Management

Description

This programme is designed for people who are responsible for managing others and their performance. Effective performance management of each individual member of the team is critical in today's increasingly competitive environment and the aim of this course is to enable delegates to achieve their business objectives by developing the skills of their staff and improving all aspects of operational performance.

What you will learn

By the end of this course, each delegate will be able to:

Establish and prioritise their business goals
Break each goal down into tasks and activities
Clarify the knowledge and skills required to complete each activity
Establish which member of staff is best suited to carry out each task
Plan a strategy for motivating their staff
Design a simple incentive programme
Decide how performance will be monitored, measured and communicated
Prepare for, and conduct a performance review and appraisal meeting
Decide on an appropriate training solution for a performance shortfall
Describe the leadership and management skills required to effectively manage performance
Decide on a timetable of activities designed to maintain momentum