Resources

Get our insight into best practice and recommended techniques for collecting and using customer feedback.

Why go digital?

Five reasons to ditch paper feedback forms and go digital.

The Power of Reviews

Find out what makes reviews so powerful and what they could do for your business.

Maximise your response rates

Our best practice guide to getting feedback from as many customers as possible.

Responding to customer feedback

Six tips when responding to customer feedback

Choose the right Reviews platform

Six things to consider when choosing a reviews website to promote your training courses

Reviews in the world of B2B

Online reviews are no longer just a B2C thing. They matter for B2B businesses too.