Terms & Conditions
“Coursecheck Widget” means the graphic that includes the Coursecheck logo together with your average ratings as calculated by Coursecheck based on your Reviews
"Customers" means the customers of your business
“Employees” means the employees of your business
“Customer Feedback” means ratings and comments provider by your Customers about your courses
"Fees" means the monthly or annual fee paid by you to use the Services
"Personal Information" means the personal information supplied by your Customers that identifies them.
"Loss" means any loss, damage, liability, cost or expense including reasonable legal costs and expenses
“Published Reviews” means those elements of the Reviews that are publically visible on Coursecheck.com.
“Responses” means comments posted by you on coursecheck.com in relation to a specific piece of Feedback given by one of Your Customers.
“Reviews” means all Customer Feedback and Personal Information.
“Services” means the services we provide to you on coursecheck.com
“Subscription Start Date” means the day after the end date of your Coursecheck free trial period
“Subscription Renewal Date” means the date on which your subscription is due for renewal
“Subscription End Date” means the date on which your cease to use the Services.
Coursecheck owns the Reviews but our usage of this information is strictly limited to the following activities:
For the avoidance of doubt, we will never share your Reviews with any third parties.
You may use your Reviews in any way you wish, subject only to the following:
Support is provided by telephone and email during normal office hours (9am – 5.30pm) on Monday-Friday excluding bank holidays. You can either call us on 020 3432 4484 or email us at firstname.lastname@example.org.
Coursecheck is registered on the Data Protection Public Register with registration number ZA056850. In this Clause, the expressions "Data controller, "Data processor", "Personal Data" and "Process" shall have those meanings as set out in the Data Protection Act 1998.
You agree that, in respect of any Personal Data supplied by Your Customers, you are the Data Controller and we are the Data Processor. As such, you agree that you will comply with your responsibilities under the Data Protection Act 1998 and all other applicable UK data protection law with respect to Your Customers Personal Information.
In return for us granting you the right to use the Services, you agree to pay Fees to us, which may be either monthly or annual. Fees are payable in advance of the periods to which they relate and all invoices are payable within thirty days.
We will issue the first invoice to you upon the Subscription Start Date. If you are paying monthly, this invoice will cover the period between the Subscription Start Date and the last calendar day of the subsequent month with the fee calculated pro-rata based on the total number of days in the period. Thereafter, we will invoice you on the first day of each month for the period covered by the subsequent month. If you are paying annually, we will issue an invoice for the annual subscription on the Subscription Start date.
Our preferred method of payment is by direct debit and this is mandatory for monthly payments. However if you are paying annually, then you may pay by BACS transfer or cheque if you prefer.
If you fail to pay any sum due within 14 days of the payment due date, we reserve the right to suspend your use of the Services and/or claim interest at the rate of 3% above Barclays base rate at the time the debt is enforced.
We operate a fair usage policy and the Fees we charge are based on the number of people you tell us that you expect to train in the next twelve months. We will review your account twice a year and if it appears that the number of people you are training is going to be more than 10% higher than the stated level, then we reserve the right to adjust the fee accordingly. However, we will not seek to apply higher fees retrospectively and we will not increase the Fees without discussing it with you first.
The Subscription Renewal Date is one year after the Subscription Start Date. Unless you inform us in writing at least thirty days prior to the Subscription Renewal Date, we will automatically renew your subscription. However; we will write to you sixty days prior to the Renewal Date to remind you of this, and also to inform you of the subscription rate for the subsequent twelve-month period.
If you are paying monthly subscription fees, you may terminate your subscription by giving not less than one calendar month’s notice. If you are paying an annual fee, then you may terminate your subscription by informing us in writing not less than 60 days prior to your Subscription Renewal Date.
In no circumstances will any Fees be repaid due to termination under this clause.
Termination shall not affect our or your accrued rights under these Terms & Conditions and the provisions of Clauses 2,5,8,9 & 10 shall survive the Subscription End Date.
You agree that any breach of your obligations whilst using the Services may have significant repercussions for us; and that you shall defend, hold harmless and indemnify us in respect of any Loss or claim against us caused by:
Last updated: January 2018