The plan was initially for Tim Sparey to complete training on the 11th and 12th. I found the delivery of the two trainers very different and the message given. Tim being very supportive and identifying areas for improvement but also stating to management that our situation was good and we were in a good position from what he was told. On the 12th we had Sarah Jones. Her approach was very different. She was very knowledgeable in the topic but sent the message that we had much work to do to transition to the new standard. So I was a little disappointed by the end of the 12th as I felt that management had left the training feeling that little needed to be done. In reality I am quite unsure what the truth actually is. Overall, this course provided information to the leaders of the company which was the objective of the course.