Excellent instructor, kept the room engaged in the course and improvised when needed to help get his points across. Had a good feel for the room and we progressed through the course at a good speed, not feeling rushed or dragged out. The 1st course in a while that I can genuinely see myself using the techniques I’ve learnt from this training in current and future roles, thank you!
Friendly trainer, excellent knowledge of topic. A good mix of power point/discussion/practice to vary course application. I picked up a number of tips e.g tally sheets/ questioning techniques/check sheets to aid undertaking audits and recalling findings in order to write up summary reports which I will look to use going forward.