Course very informative and Trainer very knowledgeable on all subjects asked. Stephen Very professional and approachable on all aspects. I feel I have a better understanding on the approach of TS16949 and how to understand the requirements needed to support our business, Also found the reading of TS 16949 standard more clearly, which would help in future audits. I would recommend this training course for all new comers as I have learned new ideas of approach, even though I have a little knowledge of TS16949. Direction of Building could be more clear as a small sign at the back of the Training Block building, was the only main concern to find the Radcliffe training Centre.