Booking arrangements and admin all very good. i had to expedite pre-course info a week before the course began, being sent out two weeks before the course would have been better. There was more flexibility in the course timings (last day finish) than indicated when asked pre-course. This can be important when planning travel.
Best training facilities I've seen. Course itself was very good although terminology was new to me and could have been explained better or an idiots guide provided. Seemed to be aimed higher than foundation level. The exam was difficult and covered the requirements of a high level assessor rather than a foundation level user.