I was surprised at the lack of intelligence of some people on the course - of people that supposedly did this for a job! I think it downgraded the course slightly. If it had been a qualification with a proper test at the end, these people wouldn't have passed!
Ironic as a feedback form mentioning distance from toilets was mentioned as humorous in the class. So here's mine. I had currently have a hip injury which made climbing stairs very difficult. I was shown to a route where I could access a lift and some toilets, these were quite a way away from the room. The breaks had all been condensed so 5 attendees could finish at 2pm. This added to the pressure to take a break and use the facilities as well, and get back to class. I really would worry for the suitability of the venue for toilet facilities for someone with a disability. When I asked if there were ones closer that I could use, the reception within the training environment was quite dismissive, hidden disabilities can come in all forms (i'm hoping mine is temporary) and just offered the alternative with lift access.
The trainer on this course (Cheryl Savage) is obviously massively experienced in her field (Quality systems) and she was a great instructor. The venue was great, well provided for coffee/tea and the staff were all more than helpful and friendly. The food was high quality and i would definitely recommend this venue to others.