These are the amalgamated comments/feedback from the 2 attendees from Essex County Council. The Trainer Carol Fletcher, was very knowledgeable and her background with the ambulance service added much gravitas to her explanations and examples. Training Materials These were good. However I feel that the booklet could have been provided electronically in advance to give course attendees a “head start” given the truncated nature of a two day refresher course. The Venue/Room Close enough to the station but there was no parking, refreshments and natural light in the training room were not helpful. Refreshments See above! - 50p from a machine and were poor. Hygiene Good. Course Admin A bit rushed on arrival but to be expected. All these questions were also asked by the trainer at the venue and we completed a feedback form.
I thoroughly enjoyed the course, it's content and the trainers delivered it excepotionally well. Mental Health has become very important to my worklife daily since the course and i am very pleased to have taken it, using the invaluable tools literally daily since. many thanks.
The course itself is excellent but I just felt it was a lot to take in over two days I think if the re-qualification was done over three days it would be less stressful, it would also give the trainer a bit more time to spend on each section I felt our trainer Paul having to rush through a few sections but hats not his fault, he was brilliant over the two days an very knowledgeable.