The instructor was very good and the course was a bit more in-depth than normal. The course went very well and the trainer was excellent, I feel more prepared now than I have after any other First Aid Training. The training was fantastic, it was the best first aid training I’ve had. The trainer was really knowledgeable and made the session fun and interactive.
The CPR and De fib training was by far the best i have had and was obviously his speciality. I felt that the end of the second day was slightly rushed, but nevertheless all topics were covered and the trainer was competent and made the trainees feel relaxed. I was very happy to ask questions.
These are the amalgamated comments/feedback from the 2 attendees from Essex County Council. The Trainer Carol Fletcher, was very knowledgeable and her background with the ambulance service added much gravitas to her explanations and examples. Training Materials These were good. However I feel that the booklet could have been provided electronically in advance to give course attendees a “head start” given the truncated nature of a two day refresher course. The Venue/Room Close enough to the station but there was no parking, refreshments and natural light in the training room were not helpful. Refreshments See above! - 50p from a machine and were poor. Hygiene Good. Course Admin A bit rushed on arrival but to be expected. All these questions were also asked by the trainer at the venue and we completed a feedback form.