I did not complete the course as I was advised I was on the wrong course !! Can you explain how that is possible as this was done after receiving an email from yourselves requesting I attend a refresher course.Response : Carl, Thank you for your response. Having looked into the course in question I can see that you were booked onto a 2 day FAW requalification course whilst only in possession of a 1 day EFAW. All bookings between your company and ours are generated via your company booking systems. I am sorry for any confusion.
There were a few spelling mistakes in the course book and also in the slide pack used which should have been caught at proof reading stage, the room was unsuitable as there was insufficient space for 3 groups to do simultaneous full body surveys and recovery position due to tables and other furniture. Also the room had no natural cooling but a fan was brought in and it had to be swept and cleanedbefore we started practical.
All the colleagues that attended the course were so happy with Andrew Wainwright, they said that he was extremely knowledgeable and that they really enjoyed it. I met Andrew on day 1 and thought how lovely he was, and extremely approachable. Lots of praise for him please !