Social media: Enganging with customers Reviews

I and many other delegates were not familiar with twitter, I needed more practical time , to post and understand. I still worry that I post incorrectly. Making a video is probably something I am ever going to be asked to do as it is out of my skills. More practical time in the course would have helped

Leone & Melissa did a fantastic job of engaging the group and keeping everyone engaged. Fun learning experience :)

Would have benefited from more hands on experience of hootsuite.

Yes and no. I think we could have benefited with more advice on what to say rather than how to do it. But that's probably as I have some knowledge of Hootsuite, Twitter and Facebook. Both trainers were easy to talk to and I enjoyed the course overall.

I really enjoyed the training. It wasn't as intimidating as I expected it to be. It gave me greater clarity of the media side of things and more confidence to use the different methods.

Well deliveredv& overall a really good course and thoroughly enjoyed the role play.