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Investigating Skills Reviews

Showing 5 star reviews : View all 14 reviews

maria B, 06 Sep 2016

Just needed more time felt so rushed in one day just getting into to it and it had to conclude

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Victoria R, 25 Aug 2016

I thought the content of the course will be very useful in my role and it made me think of the best way of approaching an investigation

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Andrew C, 24 Aug 2016

However, although I have rated this high, the course gives me the impression that I will be responsible for investigating/writing a response to complaints - I do not think that is correct? I thought the course was focusing on preventing a complaint becoming formal?

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Teresa B, 23 Aug 2016

Sue T, 23 Aug 2016

Very good refresher to the previous complaints training I have done with the RCN

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jane c, 23 Aug 2016

excellent course delivered by an excellent facilitator

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