Richard D, 23 Aug 2016
The day was interesting and informative and will use some of the techniques when I am asked to investigate a complaint.
Helpful review? Yes No
[ Inappropriate review ]
Jane P, 23 Aug 2016
Parts of the morning session were not necessary for those who had attended the Managing Expectations Course.
The tools present were very good and I will use them.
Teresa B, 23 Aug 2016
jenny w, 23 Aug 2016