Tracey S, 25 Apr 2018
I found the course very useful and I am sure people at all levels will have gained something form the short course that it was
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nick u, 25 Apr 2018
Danielle C, 24 Apr 2018
Overall, I think the training was incredibly beneficial and made me more passionate about creating a customer-centric business.
Sam R, 23 Apr 2018
I enjoyed the training day as it was mostly group work / interactive which I work well with. The trainer was really helpful and knowledgeable. It was a fun day and I learnt a lot.
John E, 23 Apr 2018
The exercise at the end of the day was quite difficult to do. This was due to everyone being mentally tired. It may be a benefit to do this exercise early in the day in order to examine responses as we progressed through the board game
jackie d, 23 Apr 2018
it was interesting and it was nice to exchange stories, ideas and experiences.
Pat W, 04 Apr 2017
I really enjoyed the course, the information provided and resources will help and support me. I am more positive regarding complaints.
Wayne D, 30 Mar 2017
Good, clear instruction, fast pace
Claire S, 29 Mar 2017
a full day would be useful
Adam P, 29 Mar 2017
I really loved the course