You need this course if you want to improve your organisation’s approach to developing and using performance measurement.
What you will learn
You will learn...
- what the key elements of performance measurement are and why we need to measure performance
- to review and assess the maturity and effectiveness of your current measurement approaches
- how to select a high level set of balanced measures for your organisation
- how to design effective measures and metrics for use at any level in an organisation
- report results effectively and use them to prioritise decisions and actions for improvement.