Managing for Sustained Success - ISO 9004:2009


You need this course if you need to take the effectiveness of your organisation's QMS to the next level - linking operational aspects to its strategic intent or you need to increase your QMS' ability to support and deliver in times of crisis - linking to business continuity and risk management. It's also relevant if you work at operational level and have some responsibility for the QMS, perhaps as a management representative or an internal auditor or you work as a senior manager, overseeing the QMS and need to maximise its value to your business.

  • You need a basic understanding of issues critical to most senior management such as business continuity and risk
  • You plan for your personal development or career path to take to senior management level

What you will learn

You will learn...

  • Business Sustainability from the ISO 9001 perspective
  • The basics of Risk Management and Business Continuity, supported by a Business Impact Analysis (BIA) workshop
  • Core components of Strategic Management
  • An alternative approach to system audits called Self-Assessment

Further information

Lloyds Register
Lloyds Register
1 Day
On demand
Course type:
Aberdeen, BEDFORD, Birmingham, BIRMINGHAM, Bristol, Cambridge, Coventry, Cranage, Daventry, EDINBURGH, Glasgow, Leeds, London, LONDON, Mansfield, Milton Keynes, Newcastle upon Tyne, Nottingham, Reading, Redbourne, Solihull, Southampton, SOUTHAMPTON, Steventon, STRATFORD-UPON-AVON, Swindon, Weston, York

Contact Information

Lloyds Register

Lloyd's Register Quality Assurance Limited (LRQA), 1 Trinity Park,
Bickenhill Lane
Solihull, Birmingham
B37 7ES