You need this course if your organisation is adopting the TickITplus scheme as a driver for process improvements and certification or your organisation is intending to conduct TickITplus internal or external assessments. It's also relevant if you are wishing to become a registered TickITplus Foundation level assessor or practitioner.
What you will learn
You will learn...
What are the benefits of a capability based approach to improvements and assessments
The basics behind capability evaluations based on ISO 15504-2
The concepts introduced by TickITplus
The design and construction of the Base Process Library
How to construct a Process Reference Model from the Base Process Library
How to prepare for an external certification assessment
How to conduct an assessment and produce a Process Assessment Model