Lean Six Sigma & Error Management


Lean Six Sigma and Error Management incorporates both the Yellow Belt and Green Belt programmes. The Yellow Belt programme is the first certification level and provides an introduction to the concept of Lean Six Sigma. It is a good introductory training course and delegates will learn the fundamentals of how to solve simple problems and apply the various improvement techniques. The Green Belt programme will develop delegate skills and knowledge further, enabling them to understand the process of managing a Lean Six Sigma project using the structured problem solving methodology of DMAIC and applying the relevant tools and techniques to achieve desired improvements. The Green Belt programme has an additional element covering error management, which provides a detailed overview of root causes of errors and various methodologies for eliminating risk. To achieve certification delegates will be expected to complete an exam at the end of each course.

What you will learn

Capable of identifying opportunities for improvement
Apply basic change management techniques
Basic project management of a Lean six sigma project
Competent using the DMAIC methodology to improve speed, cost and quality
Understand the concept of Value Stream Mapping and Process Flow Tools
Understand customer priorities using Voice of the Customer
Aware of all the tools and techniques of Lean Six Sigma and their application
Capable of applying techniques to specific problems
Understand the ‘waste’ of human error and methodologies for mitigating risk.

The Course content includes:
Yellow Belt -
History of Lean and Six Sigma
Overview of the concept and what it can achieve if applied properly
Why business needs to continually improve- becoming ‘World Class’
Implementing Lean Six Sigma and change management
Identifying waste in our operation
Introducing the various Lean six Sigma tools and techniques and their application
Managing a Lean Six sigma project
Multiple Choice Exam

Green Belt (progression after successful completion of the Yellow Belt course)
Evaluating value add against non-value added activities
Thinking the Toyota Way
Introducing DMAIC to improve speed, cost and quality
The importance of data and data collection
What is variation and variation analysis
Descriptive statistics and data displays
Using Value Stream Mapping and other process flow tools (SIPOC)
Identifying and verifying causes (e.g. Five Whys, Ishikawa diagram etc)
Applying Voice of Customer techniques with CTQ analysis
Overview of the 5S systems and implementing it
Mistake proofing (Poka-Yoke)
Causes of error and methodologies for elimination
Examination – there will also be competence assessments throughout the course

Further information

The Chartered Institute of Logistics & Transport (CILT)
The Chartered Institute of Logistics & Transport (CILT)
4 Days
£1,250 (ex VAT)
Scheduled dates
Course type:
Corby, Kettering

Contact Information

The Chartered Institute of Logistics & Transport (CILT)

Earlstrees Court
Earlstrees Road
NN17 4AX