Advanced Reception & Front Desk Skills

Description

This half day workshop is designed to enhance existing skills in order for participants to give even better customer service to both visitors and staff. It will build on your current personal and interpersonal skills enabling you to manage others, gain support and handle conflict effectively.

What you will learn

  • clarify key relationships and the critical elements of your role within the organisation
  • focus on time management in order to handle the workload efficiently and integrate tools and strategies to develop yourself and your role
  • project a professional image and approach at all times
  • handle conflicts through assertiveness and influencing
  • focus on how to develop your role within the business

Further information

London Market Training
Provider:
London Market Training
Duration:
4 Hours
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
London

Contact Information

London Market Training

Southcourt Farmhouse
37 Southcott Village
Leighton Buzzard
LU7 2PS